Schools

GHM Communications specialises in the education sector and we understand the individual requirements of the school environment. The telephone systems we recommend have been designed with specific features in mind, which make a school’s ability to communicate internally and externally as efficient and straightforward as possible. These features include:

• Auto-attendant facility on main number with ‘pupil absence’ reporting option, so that parents can leave messages about absences easily.
• Direct dialing to key extensions which bypasses reception, making access to required staff member easier for the caller and also reducing the workload for reception staff.

Voicemail for all teachers and extension users, plus multiple mailbox display on a single handset for applications such as:

• a teacher’s mailbox in the staffroom which indicates messages have been left for specific staff members
• a dedicated absence mailbox
• Complex call barring options.
• Multiple levels of service for situations such as daytime, outside of normal school hours, holiday periods, lunchtimes and so on.
• ISDN2/30 lines with direct dialing feature as a separate group to main number, to avoid call bottlenecks on reception
• The ability for reception to transfer a call directly into a specific staff member’s mailbox.
• One touch ‘call record on demand’ to voicemail, useful for recording complex messages from parents and calls which are, or may become, abusive.
• Wireless handsets for staff that are constantly mobile around the premises.
• Capacity which is scalable from 4 to 400 extensions, allowing room for expansion without the need to replace the communications system.
• Voice over IP (VoIP) functionality which allows staff who are working remotely or from home to make and receive calls on school numbers.
• VoIP also gives the ability to use ‘soft phones’ on classroom PCs if required as an alternative to having handsets in each classroom.

As well as providing the best systems for schools, we are also able to offer the highest level of service and support because we really do understand the specific requirements of the education sector.

Call Us Now to Discuss 0845 058 4668