Alcatel-Lucent
Introducing the GHM range of Alcatel-Lucent Products
With the Alcatel-Lucent OmniPCX Office Compact Edition, you get the full communications power of the award-winning Alcatel OmniPCX Office family.
Above all that means stunning voice quality, but also failsafe reliability and access to a powerful range of telephony features from the most basic, such as conference calls, music on hold or a greeting message to the more advanced, including:
- Suitable for 6-20 extensions users
- Prices ranging from £1,000 - £5,000
Features:
- A wide choice of terminals with 4 Reflexes™ digital sets, Mobile DECT or analogue sets. All our terminals are highly user-friendly; transferring and forwarding calls couldn't be simpler - you can even call your contact by name thanks to a dial by name directory.
- A powerful embedded voice mail.
- An embedded Personal Assistant so that callers can leave a voicemail, or reach you via a mobile, external or internal number.
- An "always on" integrated Automated Attendant to connect callers to the right person at peak times and broadcast information to customers, such as opening hours.
- An integrated CTI server enabling access to a customer database from your PC or a link up to third party applications specifically related to your business.
Alcatel-Lucent OmniPCX Office is a pre-configured server which allows small and medium businesses to enjoy enterprise-class business telephony. A key component in the Alcatel-Lucent Office Communication Solutions, the OmniPCX Office is easy to deploy, easy to manage, and extremely cost effective. Installing an OmniPCX Office is the first step to improved customer service, enhanced business operations, and reduced operational risks.
The OmniPCX Office meshes seamlessly with the Alcatel-Lucent Extended Communication Server. Together, they provide advanced telephony services, secure high-speed internet and e-mail, and shared access to contacts, calendars and documents. These services are available to employees in the office and while they are travelling or working from home.
The OmniPCX Office also supports call centre, softphone and third-party XML applications.
- Suitable for 20-200 extensions users
- Prices ranging from £3,500 - £30,000
Features:
- Easy to use: specially designed to be used by small and medium businesses which do not have dedicated in-house IT staff.
- Cost effective: low-cost installation, integration, maintenance and training ensure a quick return on investment.
- Scalable: modular architecture which grows with your business and can support up to 240 users.
- Open and future proof: supports all major industry standards for internet, voice and data communications.
- Secure: integrated components include firewall, proxy server, cache server, IP VPN server.
- Lower telecoms costs: supports IP voice and data communications as well as traditional telephony.
- Better customer service: queue management and welcome services for incoming calls.
- Improved productivity and efficiency: remote management of voicemail and messaging services, single administration interface for all components.
The Alcatel-Lucent OmniPCX Enterprise BiCS (Business integrated Communication Solution) is a multi-service, single-server communication solution for enterprises with up to 500 users. Taking into account your market opportunities and constraints, it comes ready-to-use and delivers advanced communication applications easily and cost-Alcatel-Lucent OmniPCX Compact Edition effectively.
With pre-integrated applications, BiCS enables you to deploy key communication services at your own pace, enabling "pay-as-you-grow" and helping you keeping your costs under control. You also have the opportunity to "try before you buy" with the advanced communication services.
- Suitable for 50-500 extensions users
- Prices ranging from £15,000 - £80,000
Features:
- Pre-integrated systems.
- Multi-site and mobility.
- Any access infrastructure.
- "Pay as you Grow" activation of advanced features.
- Everything runs on a single server.
- Free user licenses to "try before buying" advanced applications.
- Simple management - single access for management saves time and money.
The Alcatel-Lucent OmniPCX Enterprise is an integrated, interactive communications solution for medium-sized businesses and large corporations. The solution combines traditional telephone functions with support for Internet-based telephony and multimedia communication.
The OmniPCX Enterprise provides a suite of unified communication applications, including a Web softphone, along with unified messaging and personal assistant applications. These applications are based on enterprise-wide web services, next generation unified communications and business process integration. Based on a single software platform, the OmniPCX Enterprise is compatible with multiple operating systems, provides powerful communications servers and features an independent infrastructure.
- Suitable for 50,000 extensions users
- Prices ranging from £40,000+
Features:
- Easy to manage, deploy and maintain.
- Lower cost of total ownership (TCO) through: fast and simple deployment and maintenance, reduced cost for integrating new applications, lower telecom bills from the use of VoIP, and improved user efficiency.
- Boosts employee productivity and customer interaction by delivering full services to all staff members at all locations.
- Protects IT investment for large and medium-sized companies.
- Enables smooth migration towards new multimedia communications, whatever the existing network and IT infrastructure.
- Provides medium-sized companies with the same advanced features as larger companies, without needing dedicated, high-level technical resources and staff.